At Leatherspur, we take pride in the quality of our handcrafted leather products. If you are not completely satisfied with your purchase, we’re here to help.

You may request a return within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition
• The item must be in its original packaging
• Proof of purchase (order confirmation or receipt) is required

Non-Returnable Items

The following items are not eligible for return:

• Custom or personalized products
• Items damaged due to misuse or improper handling
• Clearance or final sale items

Return Process

To initiate a return, please contact us at:
📧 info@leatherspur.com

Include:

• Your order number
• Reason for return
• Photos (if item is damaged or defective)

Once your request is approved, we will provide return instructions.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect
• We recommend using a trackable shipping service

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved:

• Refunds will be processed to your original payment method
• Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

We will:

• Offer a replacement, or
• Provide a full refund (including shipping, if applicable)

Exchanges

We only replace items if they are defective or damaged.
If you need a different size or product, please place a new order and request a return for the original item.

Order Cancellations

Orders can be canceled within 12 hours of placing the order.
After this period, your order may already be in production or shipped.

Late or Missing Refunds

If you haven’t received your refund:

• Check your bank account again
• Contact your credit card company or payment provider
• Processing times may vary

If you still need assistance, contact us at:
📧 contact@leatherspur.com

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

📧 info@leatherspur.com